FAQ

A quote can be requested by specifying the model of interest, destination country, and project details through the web form or by direct contact.

The response time depends on the complexity of the equipment and availability. Quotations are answered during business hours.

Yes, each quotation specifies its validity period due to fluctuations in costs and transportation.

Yes, a down payment is generally required to start production or reserve the equipment.

The advance payment percentage is specified in the quotation and depends on the type of equipment and project conditions.

The balance must be paid before dispatch according to the terms established in the proposal.

For larger-scale projects, a contract can be formalized. In other cases, acceptance of the quotation formalizes the agreement.

It depends on the manufacturing status. If the equipment is already in production, additional costs may apply.

Cancellation is subject to the manufacturing status and may involve charges for work already completed.

The equipment will not be dispatched until payment is completed according to the agreed terms.

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